It has come to light that the car hire company Hertz has been charging their customers for repair work which were not their fault. If you are planning to hire a car, there are some steps you can take in order to ensure you do not receive a bill for existing damage or problems which occur during your car hire.
Check the car for damage
Before you sign the paperwork and accept the car for rent, you should carefully inspect it for damage. You should never assume that the rental company have noted any damage caused by the previous customer. If you can, you should start the engine and drive around the car hire lot before you accept the vehicle. If you notice any damage or wear and tear, you should make a note of it and ask the representative from the car hire company to sign the paperwork which details the damage.
Check the spare tyre in the boot
You should check that the hire car has a spare tyre and that this tyre is in good condition. If the previous customer has stolen the spare tyre or it has been damaged, you could find yourself stranded on the side of the road with a flat or faced with a bill when you return the hire car.
Ask for a discount
If the hire car is road worthy but has cosmetic damage, you may be able to negotiate a discount on the cost of your car hire. However, if the car has mechanical problems, you shouldn't accept it, even with a discount. You should request a different car.
Check the terms and conditions of the insurance policy
If you do cause any damage to your hire car, you will be responsible for the cost of any repairs. While the majority of car hire companies include the cost of insurance as part of the hire agreement, the terms of this insurance can differ. You should carefully read the small print of the insurance agreement, making sure that it covers you for any accidental damage or missing parts. If you are not fully covered by the car hire insurance, you should contact your insurance company to take out further accident cover.
If you have any questions or concerns about your options when it comes to car hire, you should contact a car hire company today. They will be able to explain their policy and offer further help and assistance.